Contact information

Contact Information

We're here to help. If you have any questions regarding your order, products, shipping, returns, or general inquiries, we'd love to hear from you.

Customer Support

Email: contact@mardelagrimas.com

We aim to respond to all inquiries within 1–2 business days.

Business Hours

Monday – Saturday
9:00 AM – 5:00 PM (PST)

Closed: Sundays & Major Holidays

Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your full name
  • Order number (if applicable)
  • A brief description of your inquiry
  • Photos of the item, if you're contacting us about a product concern

Wholesale, Collaborations & Press

For wholesale opportunities, collaborations, media, or partnership inquiries, please email:

contact@mardelagrimas.com